It seems that some consumer complaints about home safety appear more frequently than others. Here are the complaints most common customers, taking into account in order of frequency, and some explanations. The most common complaint concerns the alarm off accidentally and disarmament, and then waiting patiently for a call from the monitoring station, which never arrives, the client load. The next most frequent complaint from customers is that the police took more than an hour to appear! Some customers have received calls at work from the alarm company and ran home, only to discover that the police did not show yet! And then they wonder what good is not even a burglar alarm system installed by the police did not bother to be on time! Another common complaint from customers is that, although the client is the owner of the alarm system can not be controlled by any other company which was then acquired. They may wish to want to cancel your service. Most alarm companies nation-wide use of this system, and usually involves the cancellation of a penalty clause. However, like millions and millions of satisfied owners of security systems for the home will testify, there is no need to lose heart, there are explanations and solutions for all the complaints above! Most times, complaints come from new and inexperienced users, who have not properly understood the system, and is the result of a misunderstanding. See who is trained in the use of your alarm system, all the questions you need until you have understood everything correctly and learn to avoid traps..