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Single Point Of Contact

This service has as objective to supply an only point of contact (SPOC – Single Point Of Contact) to the internal users of the Customer. The Helpdesk is an area specialized in support technician the equipment of computer science and telecommunications, for telephone or saw access remote, with the objective to decide all the incidents and problems that the customers can have. The service of Helpdesk is recommended for any company, independently of its size and its area of performance. Opting to the terceirizao of the service, the company earns with the flexibility and the reduction of costs in the simplification of its structure. Free of all the concerns of the area of YOU, computer science, infrastructure, etc., the company can keep the focus of its team in Core business and increase its productivity. The Helpdesk works with SLAs market standards, offering flexibility in its structure.

In accordance with the necessities of each customer, other SLAs can be waked up. Our team is composed for professionals with qualification in best the practical ones of telephonic support, possessing knowledge and techniques that allow to diagnosis and to decide problems them of computer science related ' ' hardware' ' or ' ' software' '. The team of professionals of the Helpdesk is enabled in taking care of problems of the hardware (microcomputers, printers and other peripherals), basic software (MS Windows), applicatory of desktop (MS Office) and other applicatory corporative ones. In this last case it is necessary that the customer or responsible team supplies to training and documentation on the applicatory ones. In case that it is not possible to decide the problem in 1 level, this occurrence is directed for ' ' Attendance of 2 Nvel' ' , being able this team to belong to the Itautec, the customer or its suppliers. The Helpdesk will be dimensionado to decide the majority of the occurrences in 1 level.

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Extensible Marking

The XML is the standard used for exchange of data in the applicatory ones. It allows a universal way of if changing information between the companies. Its structure becomes it perfect for applicatory on-line and works with data that are in the source of data local, or in the source of data remota’ ‘. The XML is used as language standard of communication in the context of the Web Services.

It functions independent of the programming language or the used operational system in the implementation of the applicatory ones. Without it would practically be impossible to allow that distinct systems communicated between itself of flexible and dynamic form. She hisses (2001, p.17), describes XML as Language of Extensible Marking, its characteristic of extensibilidade makes possible to create new tags whenever necessary. For She would make (2005, p.11) the XML represents a language standard that obtains to store all type of data. This standard identifies the types of data it organizes and them of the possible form most interesting, for an analysis computational or emission of a report. Standard XML is used each time more, due to its versatility, that goes of the operational system until the programming language.

2 – ORIGIN the underlying concept to the XML is not, something obviously new. The XML consists in a good set of specifications called SGML, developed for the W3C in 1986. The W3C started to develop the standard for the XML in 1996 with the idea of that it would be simpler of if using of what the SGML, but that she would have a more rigid structure of what the HTML. Since then, many suppliers of software have implemented some resources for technologies XML. (JORGENSEN, 2002, p.64). As It would make (2005, p.10), the popularizao of the applicatory innumerable Internet favored the sprouting of isolated, where the communication between these, is most of the time, for digital ways.

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Modern World

In our Golden Age of man is continually trying to surround yourself with different techniques. The apartment had been blocked electrical appliances, and he himself, like a Christmas tree, adorned with mobile phones, clocks, GPS-navigator, and increasingly – walkie-talkies. Why exactly is the radio recently become so popular? What is their purpose? There are several types of radios: amateur and professional, licensed and public domain. Professional require registration and most commonly used structures mia, military and other government departments. But the amateur is used in everyday life. There are a licensed radio stations operating in the range of 433 MHz, and is the radio, requiring special permission. In any case, no connection can not escape.

For example, the concentration in the Crimea are an indispensable companion any or lover of extreme sports (rock climbing, skiing sports). In the professional activities of radio is used in construction, dispatchers and taxi drivers. Thus, suppose you’re a hunter, fisherman, sportsman ekstrimal or builder – portable radio will become your irreplaceable assistant at rest in the Crimea or work. One of the main advantages of the portable radio is the availability and cheapness of communication, as compared with the mobile phone. It was not always have coverage, and cost of the call in Roaming is striking in its high cost. A radio is easy, convenient, practical, inexpensive, more resistant to external influences. Many have a function such as activating a radio voice, and comfortable headset that allows free your hands.

Incidentally, another advantage is that the regime ‘radio nanny’. In this mode, the portable radio works on the voice and delivers the appropriate signal. Now you do not need to sit constantly with a small child or while in the other room to listen to all the rustling. Radio nurse frees you from many problems. Sales of radios carried everywhere: in markets, specialty stores, through the Internet. Consultants will tell you about your product, for trial and will choose exactly the walkie-talkie that is right for you. But do you need to know what the focus when it is selected. The more power the radio, the greater the radius of action. Length of power is important in the event that you will not be able to recharge it often. But such a characterization as the strength of the radio is never superfluous.

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Sandwich Panels

Sandwich panels – a modern construction material, without which it is impossible to imagine both civilian and industrial construction. It's lightweight design, easy to install and incomparable to any material in their heat and sound insulation properties (100 millimitrovaya panel with mineral wool insulation on its thermal insulation properties of 7 times the brick wall of the same thickness). The main purpose of the sandwich panels – Protecting designs in the construction of prefabricated buildings. Sandwich panels are of the following types: wall, roof, ceiling (used in decoration) partitions, including fire; facing (used in the reconstruction and insulation of old buildings) panels for cold rooms. The application of sandwich panels: industrial buildings, warehouses, service centers, shopping malls, sports facilities, medical complexes, including "Clean rooms", the building-"fridges"; agricultural buildings, reconstruction of buildings and structures.

The design of multi-layer sandwich panels, as follows from name. The most common type – frame consisting of two shaped steel sheets, filled with insulation. The use of profiled steel sheet attached to the panel rigidity. As a rule, ends represent a kind of "lock" that makes it easy to mount, and in some designs to avoid the so-called "cold bridges". The most common insulation sandwich panel mineral wool, polystyrene, polyurethane foam. Mineral wool – a natural material made of silica rock melts the synthetic resin binder, and polystyrene foam – plastics. Heaters fairly waterproof, but the mineral wool as the absorbent material, yet is able to absorb moisture, which greatly reduces its thermal and sound insulation properties. To reduce this gap by manufacture of sandwich panels used vapor sealing materials.

Sandwich panels with polystyrene insulation from completely moisture resistant. The thickness of sandwich panels ranged from 50 to 300 mm, depending on the application and region-building. Weight sandwich panels as thick as 100 mm of polystyrene insulation with 1.5 easier panels with mineral wool insulation. This figure makes polystyrene foam insulation panels with a more attractive when construction, as reduced transportation costs and the load on the foundation of the building. The difference of heat-insulating properties of different insulation is low, it varies between 15% and EPS retains heat better. The level of fire resistance is higher in the mineral wool: under high temperatures, it can break down, but does not support combustion. Perhaps, therefore, a sandwich panel with insulation that are most common in Russia.

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Parquets

Parquet lacquers – have the best resistance to wear, or everyday language – to wear. They are not resistant to the effects of sun, rain, not willing to strong temperature variations. But in the case of a fall on the floor various household items coating compositions based on such an honor to stand the test. Produced types of parquet lacquers, which are composed of polyurethane resin coating to give elasticity. This addition allows withstand seasonal or age-related strain of the tree and at the same time helps to avoid cracking of the wood surface. Abbreviations used (for domestic varnishes): AC – alkyd, acrylic, AK – polyacrylic, AU – Alkyd-urethane, BT – Bituminous, VA – polyvinyl acetate, GF – glyptal (used to produce primers GF-021), MA – oil, MCH – Urea, NC – nitrocellulose, diluted with solvent 646, PE – polyester, PF – pentaphthalic, SD – Polyurethane, HV – perchlorovinyl, FL – epoxy, EF – epoksiefirnye. In addition, one of the characteristics of a gloss varnish to%.

Gloss varnish has glitter – 80-90%, semi-gloss – 40-50%, 10-15% Honed. Tips: – To cover with varnish floors, which are in use will be subject to heavy load, it is better to use polyurethane varnish. They are more resistant when compared with acrylic or alkyd. – To avoid loss of color and all sorts of troubles related to color the surface, which may occur over time, we recommend you first soak the work surface antiseptic, and other protective compounds before applying the lacquer itself. – The application of additional layers of coating gives better resistance to external influences. So it is better to apply two or three thin coats than one thick.

– The surface, and it is very important to be 100% dry, flat, buffed from grease recommended by the solvent. The surface should be dust and dirt. – For the best quality and smooth coating to use polishing. The first layer of varnish can be sanded grit abrasive sandpaper fine. This will improve the quality of adhesion to subsequent layers. – Remember that many lakes, including two-component, are toxic! Before applying please read the instructions and, if necessary – use personal protective equipment: rubber gloves, respirators and goggles. To varnish and paint in a closed unventilated room is dangerous!

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Great Lakes Environmentalists

In Russia will ultradeep ‘burial’ for radioactive waste large amounts of radioactive and highly toxic waste accumulated in Russia today over the past decade. The country has accumulated 560 million tons of waste, of which 400 million tonnes – liquid. Safe storage and isolation of radioactive waste (RW) is a major task for the state. That is why in 2010 in Russia under the Civil Code of Rosatom ‘in the country should be established’ national operator ‘on long-term storage and final disposal of radioactive waste. By 2015, planned to establish a system of near-surface radioactive waste storage facilities, by 2025, all waste must be in an environmentally safe condition. It is planned that the facility will be placed in the Krasnoyarsk Territory, array.

Waste repository will be located at a depth of 1 km, the specification of the object to be formed by 2015. By 2035 in Russia will finally create a geologic isolation of radioactive waste (RW). The U.S. Congress finally ratified the pact on the protection of the Great Lakes Environmentalists say an event of historic proportions took place last week in the U.S In on Tuesday last week, the House of Representatives approved the pact on the protection of water resources of the Great Lakes and St. Lawrence River. The U.S. Senate unanimously expressed support for the document back in August. The White House has already indicated that the bill will be signed by President George W. Bush. Development of the Covenant involved eight government stakeholders in the state.