The environment or “objective environment”-collective dimension. This group of risk factors or psychosocial triggers is divided into three: Related to the physical or material. Lighting. Noise. Thermal Environment. Workspace. Relative to the organization.
The labor relations model of a company. Management culture of “human resources”. The styles of leadership and management. Passive Address Laissez-faire. Paternalistic. Authoritarian. The role in the organization of each individual. Communication and interpersonal relationships with peers and with third parties or “outsiders.” Formal: that which is given by the organization itself.
Informal: that which arises spontaneously. As regards the content of tasks. Workload. (Mental load) Mental load: The term refers to the level of mental activity required to develop the work may appear when the job demands the simultaneous tasks, high levels of concentration or memory tasks. We can distinguish between: – Infracarga or underload: a situation in which the worker’s capabilities far exceed the requirements of the task, ie a small amount of work or simple tasks in relation to the capacities of the worker. – Overload: Excess workload or intellectual demands that exceed the capabilities or knowledge worker. In the study of mental workload should consider the following factors: Number and complexity of information to be treated. Amount of time available to prepare the response (rate of work) and the amount of time during which action must be maintained (the possibility of pausing or alternate with other tasks).
Physiological aspects: responsiveness of each person depends on a number of characteristics such as age, sex, attitude to work, personality, etc. The margin of autonomy or control the worker. The pressure of working time, work rhythms. Monotony / repeatability. And night shift work. Violent behavior and / or abusive. Verbal abuse: including curses and insults. Aggressive body language to express intimidation, contempt or scorn. Harassment: including mobbing, bullying-in-schools, hazing, intimidation and sexual harassment and / or racial. 2. The subjective conditions-individual dimension. Personality characteristics of individual workers, revealing a more likely than others to effects of the generation of dislocations psychosocial. Personal individual variables-age, gender, education … life and career experience, personally and professionally, for each worker and individual expectations. Biological states and consumer habits and lifestyles. Family responsibilities. 3. The subjective conditions-social dimension. The social environment-for example the existence of external environments to the company threatening, such as “terrorist pressure ‘- the’ family burden.” Reproductive work is so social dimension as productive but it does not count. It is also assumed a clearly unequal socially, to be overwhelmingly women who are performing it.